Rescheduling the DBJET Test

Steps to Reschedule the DBJET Test:

We understand that sometimes unexpected circumstances may arise, making it necessary to reschedule your DBJET test. Here’s how you can request a reschedule:

1. Log In: Log in to your DUTYBELL candidate account, where you initially scheduled your DBJET test.
2. Access Test Details: Navigate to the specific job listing for which you scheduled the DBJET test. You’ll find the details about your test, including the scheduled date and time.
3. Request Reschedule: Look for an option to reschedule the test within the test details section. Click on this option to initiate the rescheduling process.
4. Select New Date and Time: You will be presented with available alternative dates and times for the test. Choose the one that best fits your schedule.
5. Confirm Reschedule: Review your selection and confirm the reschedule. You may be asked to provide a reason for the rescheduling.
6. Notification: You will receive a confirmation of the reschedule, and your test will be updated to the new date and time. Make sure to mark your calendar to avoid missing the new test date.

Rescheduling Policies and Limitations:

Please be aware of the rescheduling policies and limitations associated with the DBJET test:

• Reschedule Availability: The ability to reschedule your test is subject to test center availability and the specific policies of the test administrator.
• Reschedule Fee: Some tests may have a rescheduling fee, while others may allow one reschedule free of charge. Be sure to check the test’s terms and conditions.
• Time Limits: There may be time limits in place for rescheduling. Ensure you request a reschedule well in advance of your original test date to avoid complications.
• Test Cancellation: In some cases, if you don’t reschedule in time or you miss both the original and rescheduled test dates, you may forfeit your testing fee.

Handling Technical Issues During the Test:

If you encounter technical issues during the DBJET test, here are the steps to address them:

1. Troubleshooting: First, try to troubleshoot the issue by following any on-screen instructions or recommendations provided by the test platform. This may include browser settings, internet connectivity, or device issues.
2. Contact Support: If you cannot resolve the issue on your own, contact the technical support team as soon as possible. The contact information can usually be found on the test platform’s website or in the test instructions.
3. Document the Issue: Make note of any error messages or issues you encounter, and take screenshots if possible. This documentation can be helpful when communicating with technical support.
4. Rescheduling: If a technical issue prevents you from completing the test, you may need to reschedule. Follow the rescheduling steps mentioned above to select a new test date and time.

Remember that technical issues can be frustrating, but addressing them promptly and following the correct procedures will help ensure a smooth and successful testing experience.