How to Submit a Service Request

Submitting a service request is a straightforward process that allows employers to access various HR-related services offered by Dutybell. Here’s a guide on how to submit a service request under the “Request a Service” category for employers using Dutybell:

1. Log In to Your Employer Account:

Start by logging in to your Dutybell employer account. If you don’t have an account, you’ll need to sign up and create one.
2. Access the “Request a Service” Section:

Navigate to the “Request a Service” or “Service Request Forms” section within Employer service section: https://dutybell.com/request-a-service on Dutybell. This is where you can initiate the service request process.
3. Select the Desired Service:

Choose the specific service you want to request from Dutybell. Dutybell offers a range of services, such as talent acquisition, employee training, and more. Select the service that aligns with your organization’s current needs.
4. Complete the Service Request Form:

Dutybell typically provides a service request form specific to the chosen service. Fill out the form with accurate and detailed information. This form may include fields for the following:

Organization Information: Provide your organization’s name, contact details, and any other relevant information.

Service Details: Describe the service you’re requesting, including the scope, objectives, and any specific requirements.

Attachments: If there are any supporting documents, job descriptions, or additional information that Dutybell needs to understand your request, make sure to attach these to the request form.

5. Review and Confirm:

Before submitting the form, review the information you’ve provided to ensure accuracy and completeness. Once you are satisfied, confirm that all details are accurate.
6. Submission:

Submit the service request form. You should receive a confirmation message or email acknowledging that your request has been received by Dutybell.
7. Initial Contact and Clarification:

Dutybell will review your service request and may reach out to you for further clarification or to discuss the next steps. Be prepared to respond promptly to any inquiries.
8. Service Proposal:

Dutybell will work on a service proposal based on your request. This proposal will outline the scope of the service, timelines, costs, and any other relevant details.
9. Review and Acceptance:

Carefully review the service proposal provided by Dutybell. If it aligns with your organization’s requirements and expectations, accept the proposal to proceed with the service agreement.
10. Service Delivery:

Once the service agreement is in place, Dutybell will commence the delivery of the requested service, whether it’s talent acquisition, training, or another HR-related service.
11. Communication and Updates:

Maintain open communication with Dutybell throughout the service delivery process. Regular updates and feedback can help ensure the successful execution of the service.
12. Evaluation and Feedback:

After the service has been delivered, provide feedback to Dutybell regarding your satisfaction and the outcomes of the service.
Submitting a service request through Dutybell simplifies the process of accessing HR-related services tailored to your organization’s needs. By following these steps, you can effectively communicate your requirements and initiate the process of receiving the services that will support your organization’s goals and objectives.